Are you sick of computer operators? This lets you get to a human at some of the top companies in North America. Quick tips to bypass the operator and get to a person.
| Banks | ||
| Astoria Federal Savings | 800-ASTORIA | When you hear the womans voice press zero. Will transfer right away to a human. |
| Bank of America | 800-900-9000 | Hit zero twice, after menu choices play |
| Bank One | 877-226-5663 | Press 0 thru the options to get a live person |
| Chase | 800-CHASE24 | Hit five, pause, then hit one, four, star, zero |
| CIBC | 800-465-2422 | Enter card# and pin, then press 0 |
| CitiBank | 800-374-9700 | Zero |
| Commerce Bank | 800-YES-2000 | touch “0″ anytime after the computer answers |
| MBNA | 800-421-2110 | press “0″ twice when menu begins |
| Sovereign Bank | 800-SOV-BANK | personal banking: 1 for english 1 for personal banking 3 then enter social number then # then passcode then # then hit 0 (between 1 and 3 times) |
| Sun Trust Banks | 404-588-7815 | Yes |
| US Bank | 800-USBANKS | Press 0 twice |
| Wachovia | 800-922-1800 | accounts personal banking |
| Washington Mutual | 800-756-8000 | At any time after the announcement(s) start press ‘O’. |
| Wells Fargo | 800-869-3557 |
Zero |
| Cell | ||
| AT&T Wireless | 800-888-7600 | No easy escape |
| Cellular One | 888-910-9191 | press 4, say “agent”, then # |
| Cingular | 800-331-0500 | For faster service, press the option that you are looking to close your account, You get the same ppl but an immediate answer |
| Cricket | 800-274-2538 | Press 3, 1, then 3 again. |
| Nextel | 800-639-6111 | Press “0″ five times |
| Sprint PCS | 888-788-5001 | Zero twice, then say “agent” |
| T-Mobile | 800-937-8997 | Enter your phone number |
| Verizon Wireless | 800-922-0204 | dial # then double zero |
| Credit Card | ||
| American Express | 800-528-4800 | Hit zero, pound, three times over (ignore prompts that it’s an invalid entry) |
| Discover | 800-347-2683 | Yes |
| MasterCard | 800-MC-ASSIST | Hit zero three times (once on each menu) |
| MBNA | 800-421-2110 | press “0″ twice when menu starts |
| Visa | 800-847-2911 | Hit zero three times (ignore prompts saying that it’s an invalid entry) |
| Insurance | ||
| Aetna | 800-537-9384 | 2, then say “operator” (check this) |
| Aetna | 800-680-3566 | Hit * then zero anytime |
| CIGNA | 800-516-2898 | REGARDING A BILL |
| PC | ||
| AOL | 888-346-3704 | 0 |
| Apple | 800-275-2273 | Zero three times; if virtual rep answers, say “operator” |
| Compaq | 800-652-6672 | No easy escape |
| Dell | 888-560-8324 | Hit zero twice |
| Dell Customer Service | 800-624-9897 | option 1, xt 7266966, option 1, option 4, option 4 |
| Earthlink | 888-earthlink | “0″ sometimes works! |
| Epson | 800-922-8911 | yes |
| Gateway | 800-846-2301 | Hit zero, pound |
| HP | 800-474-6836 | Say “agent” |
| HP | 888-560-8324 | Hit zero twice |
| IBM | 800-IBM-4YOU | You go into a hold queue immediately |
| Symantec | 800-441-7234 | Subscription Services |
| Retail | ||
| Amazon.com | 800-201-7575 | Direct to human |
| Best Buy | 800-365-0292 | sales |
| Best Buy | any local store | wait for extension prompt (sometimes must press 4), then ext. 2021 |
| Eckerd | 800-eckerd | press 0 for pharmacy, 8* for manager |
| KMart | Local | Press 0 |
| Lowes Home Centers | All local numbers | hit 0 for customer service or #450 for commercial sales |
| Target | Local call | Press “0″ during greeting. |
| Wal-Mart | 800-546-1897 | press 0 |
| Walgreens | local pharmacies | press 0 to speak to a pharmacy employee |
| Shipping | ||
| FedEx | 888-GO-FEDEX | hit 0 during msg. |
| FedEx | 888-GO-FEDEX | say “REP” during the message |
| UPS | 800-pick-ups | yes |
| Telco | ||
| AT&T | 800-222-0300 | .. |
| BellSouth | 877.678.2355 | Press “*” then “0″ |
| SBC | 800-585-7928 | Again, an (intelligent, this time) IVR wants YOUR phone number first. |
| Verizon On Line | 800 567 6789 | Say “I don’t know it” then “technician” |
| Travel | ||
| American Airlines | 800-433-7300 | Press zero twice, then say “agent” |
| Amtrak | 800-872-7245 | Zero or say “agent” |
| Continental | 800-523-3273 | Three Delta 800-221-1212 Zero then say “operator” |
| Delta | 800-221-1212 | say “agent” four times - every time it asks for a response from you |
| Kayak.com | 203 899-3120 | 0 |
| Northwest | 800-225-2525 | Star, zero, after initial greeting |
| Southwest | 800-435-9792 | Calls answered by operator; during busy times you might have to hold |
| United | 800-864-8331 | Say nothing (but you have to listen through lots of menus) |
| US Airways | 800-428-4322 | Hit four after initial greeting, then hit one to connect. |
| TV | ||
| Comcast | 800-266-2278 | Customer service, but an IVR wants your number first. |
| Dish Network | 800-333-3474 | press “0″ during menu |
| Utilities | ||
| BG&E Power Company | 410-685-0123 | For power outage in your area |
neat list. thanks!
Kewl blog you got goin on up here.
Peace, JiggyWittit
What about the post office? I sometimes thnk thats the # that those “I speak phone” adds are really about.
awesome awesome awesome